Returns & Exchanges
At Trump Watches, we stand by the excellence and precision of our timepieces, offering a 30-day return policy for items in original, unworn condition. If you are not completely satisfied with your purchase, we are committed to providing a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA).
- 2.Secure Packaging
Place the watch in its original luxury presentation box, ensuring all protective films, tags, and warranty cards are included to qualify for a full refund.
- 3.Ship with Insurance
Affix the provided prepaid shipping label to your package and drop it off at an authorized carrier location; we recommend obtaining a receipt for tracking purposes.
- 4.Inspection and Refund
Once our master watchmakers verify the timepiece's condition, your refund will be processed to the original payment method within 5-7 business days.